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Enterprise Account Executive

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Talkdesk

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6/18/2020 9:47 AM

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Talkdesk

Build, Measure, and Optimize your eCommerce Website

Enterprise Account Executive

6/18/2020 9:47 AM
Account Executive
Customer Support
North America

Job Description

At Talkdesk, we are the disruptors of an antiquated multi-billion dollar industry. Our born and bred cloud product is changing the way our customers service their customers. With more than  50% of our headcount dedicated to research and development (R&D), we are able to innovate and optimize our product at an exponential rate. Our software has been recognized by Gartner, Frost & Sullivan, Forrester, and Forbes as being on the bleeding-edge. Our fast-paced environment allows those who are gritty, driven and opportunistic to thrive. Our intensive two-week training sets our reps up for success, empowering them to close business faster. If you want to join a hyper-growth company impacting an evolving industry, then come enjoy the ride.

Responsibilities:

  • Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process
  • Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model
  • Build lasting, meaningful relationships with other members of management, team, and prospect/customer community
  • Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s market segmentation and targeted accounts
  • Develop essential internal relationships to provide the support necessary to manage accounts and close deals
  • Communicate accurate and realistic forecast information to the management team per our process and policy
  • Communicate market reaction and needs back to headquarters in a productive manner
  • Take an active role in solving problems, which involve other functional areas, instead of “dumping problems at the factory door”
  • Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues

Requirements:

  • Travel required: 50%+
  • 5+ years of outside/direct sales experience carrying quota
  • 2+ years account management or inside sales experience, preferably in SaaS
  • Experienced in selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals
  • Strong analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, find the hidden issues during due diligence, and bring the transaction to closure successfully
  • Demonstrated track record in the planning, development, and implementation of new business activity involving leading-edge technology
  • Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers
  • Excellent communication and presentation skills
  • Extensive negotiation and contract development experience
  • Comfortable operating in a fast-paced, dynamic startup environment
  • BA/BS degree

Taylor Knudson
Manager, Sales Recruiting